Aviation & Airport Management

Module-1

Cabin Crew Training

  • In Flight Service
  • Passenger Handling
  • Greeting Passenger
  • Emergency Situation Dealing
  • Inter Personal Skills
  • Communication Skills

Module- 2

Ground Staff

  • Passenger Handling in Airport
  • Ramp Management
  • Air Ticketing
  • Assistant Passenger
  • Passport and Visa Checking
  • Luggage Handling 
  • Loading and Unloading bags

Module- 3

Ground and Personality

  • Interview Skills
  • Personality Development 
  • Makeup
  • How to Present Yourself
  • Yoga Class

Hospitality Management

Module- 1

Hospitality in Hotal Management

  • Font Office Reception Handling
  • Customer Handling
  • Soft Skills

Module-2

Food and Beverage

  • Service
  • Counter Service & Assist
  • Floor Manage

Module- 3

Customer Handling

  • Guest Service Associate
  • Bell Boy 
  • Housekeeping
  • Accounting and Cash Handling

Retail Management & CRM

Module- 1

Airport Retail

  • Customer Handling
  • Communication Skills
  • Interpersonal Skills
  • Front Office Management
  • Shop Floor Management
  • Merchandising Management
  • Inventory Management

Module- 2

Retail and Logistics

  • Customer Handling
  • Inventory Management
  • Supply Chain Management
  • Store Management 
  • Front Office Management Operation
  • Accounting
  • Pricing
  • Selling Strategy
  • Budget
  • Competitive Analysis & Planning

Module- 3

Retail Management

  • Customer Dealing & Relation
  • Marketing Operation
  • Marketing Strategy
  • Pricing
  • Competitive Analysis and Plan
  • Convincing Strategies
  • Human Psychology
  • Accounting